We're Upgrading Our Equipment
We have partnered with Chapman Metering that specializes in large meter exchange projects to facilitate our system-wide meter upgrade project. You may see Chapman Metering personnel in your yard or neighborhood doing the meter exchanges. If you see these technicians, don't be alarmed. The Chapman Metering logo will be prominently displayed on their vehicles.
After your new meter is installed, here's what you can expect:
- You will need to reset your electronic devices. The power was out for a few minutes so you will need to reset electronic devices such as digital clocks.
- Your billing statement will have two readings; one from the old meter and one from the new meter.
Understanding Smart Meters & Radio Frequency
The Truth About Smart Meters
04/18/2022 - Due to supply chain issues the installation of AMI meters is suspended until further notice.
11/05/2021 - Crews are beginning meter exchanges in the Harvey/Deerton area Monday, November 8, 2021
06/04/2021 - We are currently installing DCU's (aka collection devices) in the following areas: Harvey/Deerton and Autrain
- Members will be notified via the website, phone call, or postcard prior to meter exchanges beginning
08/10/2020 - Crews continue to work in the Cedar River/Palestine Areas.
08/03/2020 - Crews continue to work in the Cedar River/Palestine Areas.
07/27/2020 - Crews will be continuing in the Cedar River/ Palestine Areas.
07/20/2020 - Crews will be starting in the Cedar River / Palestine Areas.
06/29/2020 - Crews are finishing up the Nahma and Trenary, Osider Perkins Areas.
06/22/2020 - Crews are in the Nahma and Stonington Areas
06/15/2020 - Crews are in the Nahma and Stonington Areas
06/10/2020 - Crews have moved to the Nahma Area
06/05/2020 - Crews have moved to the Osier, Perkins, and Trenary Areas.
06/01/2020 - Crews continue to work in the Stonington Area
05/25/2020 - Crews continue to work in the Stonington Area
05/04/2020 - Crews currently are working in the Stonington Area