A member may provide a signed medical emergency hold request to postpone the discontinuance of utility service or restore service.
Medical Certification FormNOTE: Approval of this form does not prevent shut-offs indefinitely. You must take steps to resolve unpaid bills to avoid service termination in the future. We encourage you to visit https://www.algerdelta.com/payment-assistance to find available programs to assist with paying energy bills. You may also contact the United Way at 211 for free confidential service that links people with local community-based organizations across the state that can help with utility assistance and other needs.